Jira Service Management

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U.S delivery is two to three weeks and international delivery is six to eight weeks.</a> <a href=\"https://direct.mit.edu/journals/pages/release-schedule\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Review the Journals Release Schedule for more information. </a>","callToAction":"Claim a Missing Print Issue","introHtml":"Claims for missing issues will be honored based on the issue's Release Date and the expected shipping time. 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Click here for the \"Recommend to Your Librarian\" form for your reference or submit a ticket with the required information below.</a>","callToAction":"Recommend to Your Librarian","introHtml":"Submit a ticket with the information from our <a href=\"https://mitpress.atlassian.net/servicedesk/customer/portal/3/topic/159fe100-3cad-4acd-b317-b54c64f30d75/article/1277755551\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Recommend to Your Librarian</a> form and a member of our service team will connect with your institution's librarian!","icon":10482,"iconUrl":"https://mitpress.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[13],"key":""},{"id":"89","name":"Request a Receipt ","descriptionHtml":"This option is to request a receipt for your paid order. 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You can submit your Student ID through this page AFTER you have subscribed through our shopcart, <a href=\"https://mitpressjournals.mit.edu/shop/customer/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://mitpressjournals.mit.edu/shop/customer/</a>.","callToAction":"Student Portal","introHtml":"For students to submit their Student ID after subscribing through the shopcart","icon":10499,"iconUrl":"https://mitpress.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[13],"key":""},{"id":"80","name":"Submitting Orders for Wire Payments","descriptionHtml":"UPLOAD YOUR ORDER(S) HERE AFTER YOU HAVE INITIATED YOUR WIRE TRANSFER. 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